Partner ACS, Voice Messaging: Clicking noise heard on Partner Voice Messaging PC mail

Doc ID    SOLN138276
Version:    3.0
Status:    Published
Published date:    01 Jun 2012
Created Date:    30 Jun 2009
Author:   
jcybyske
 

Details

ACS R6 with Partner Voice Messaging PC Card R1.

 

After replacing Processor a clicking noise can be heard throughout the messages, while checking messages.

Problem Clarification

Clicking noise heard on Partner Voice Messaging R1 on an ACS R6.

Cause

Even though it works, it is not supported. Discovered during testing that an ACS R3 with an R1 Partner Voice Messaging card does not experience this trouble. Documentation clearly states on an ACS R3 that R2 and R3 Partner Voice Messaging is supported.

Solution

Partner Voice Messaging R3 is supported on ACS R6.

 

 Replace the Partner Voice Messaging PC Card with an R2 or R3.

Legacy ID

KB01079302

Attachment File

Compatibility Chart.pdf
0Bytes • < 1 minute @ 56k, < 1 minute @ broadband



Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy