Media gateway out of service, CMG,A,15,MAJ, Platform alarms

Doc ID    SOLN198005
Version:    7.0
Status:    Published
Published date:    11 May 2016
Created Date:    26 Mar 2012
Author:   
xsun
 

Details

CMG,A,15,MAJ

All CM versions and MG.

Example with:
init@ex> swversion
Operating system: Linux 2.6.11-AV18 i686 i686
Built: Mar 9 15:26 2007

Contains: 01.4.642.1
Reports as: R013x.01.4.642.1
Release String: S8300-013-01.4.642.1
UPDATES:
01.4.642.1-13979 unpacked cold combo of 13907 13677 wnuck
01.4.642.1-15377 unpacked cold IB to SP synch step 2
01.4.642.1-19052 activated cold 14450 19033


Translation Saved: 2012-03-24 10:04:55

License Installed: 2011-09-03 16:43:31
init@ex>

Problem Clarification

init@ex> almdisplay

MESSAGING ALARMS
================

No MESSAGING Alarms


CommunicaMgr ALARMS
===================

No CommunicaMgr Alarms


SERVER ALARMS
=============

ID Source EvtID Lvl Ack Date
4 CMG 15 MAJ Y Sat Mar 24 11:32:14 CST 2012
2 CMG 15 MAJ Y Sat Mar 24 11:22:04 CST 2012
0 GAM 2 WRN Y Sat Mar 24 11:16:29 CST 2012
 

example 2)

SERVER ALARMS
=============

ID   Source     EvtID  Lvl  Ack  Date                           Description
0    CMG        15     MAJ  Y    Thu May 02 12:38:20 CDT 2013   2013-05-02 12:38
:00 10.34.18.246(via UDP: [10.34.18.246]:1024) TRAP, SNMP v1, co

Cause

Network issue caused.

After install patch to the Media Gateway.

Solution

The issue was fixed when network restored and the patch installation finished.

If alarms are not cleared by itself, clear it by linux command.

Additional Relevant Phrases

SOLN198005 CMG 15 alarm active on server.

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