Unable to register Wireless Konftel 300W phones

Doc ID    SOLN203052
Version:    3.0
Status:    Published
Published date:    21 Sep 2022
Created Date:    30 May 2012
Author:   
patkara
 

Details

new Konftel 300W dect are not registering to the DECT antenna
Operating system: Linux 2.6.18-238.AV02xen i686 i686
Built: Aug 26 09:25 2011

Contains: 02.0.823.0
CM Reports as: R016x.02.0.823.0
CM Release String: vcm-016-02.0.823.0
Publication Date: 27 December 2011

UPDATES:
Update ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
02.0.823.0-19593 activated cold patch 19593 for 02.0.823.0


Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------

Messaging ID Status Type Update description
------------------------------- ------------ ------- ---------------------------

IP IPDECT_Main 10.0.24.28
IP IPDECT_Standby 10.0.24.31

5783 DECT CONF 1yes, new phones out of the box.a the beginingVersion IPBS2[5.0.11], Bootcode[5.0.11], Hardware[IPBS2-C3/1B1]
Serial Number 12AM02501012

Konftel 300W version 1.15 2011-10-24

Problem Clarification

The Konftel 300W is simply not registering and when we scan all RFPi on the dect system he is alble to see all dect handset except the Konftel 300W.

Cause

In the application notes you have to fill in the « Park code » in order to register the Konftel 300W with the Base station.
In reality you have to leave the “Park code” blank (empty) and it works fine then.

Solution

 

In the application notes you have to fill in the « Park code » in order to register the Konftel 300W with the Base station.
In reality you have to leave the “Park code” blank (empty) and it works fine then.

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