Avaya 1XC is a Unified communication Client which supports mobility and other UC features of Avaya Aura Architecture. This is not a Call Centre solution offering and does not supports Call center Agents features which are supported in another Avaya soft client - Avaya 1XAgent. For details on one-x Agent please visit: https://support.avaya.com/products/P0535/avaya-onex-agent/
Unless recommended by Avaya service technician, Avaya always recommends use of latest Avaya 1XC release because it contains supported features, enhancements and fixes.
Avaya 1XC Overview & Planning guide is one stop shop for all deployment related details about Avaya 1XC. You can view this document at at https://downloads.avaya.com/css/P8/documents/100133663
Also, Avaya 1XC release letter for latest Avaya 1XC is the guide which lists available features, tested environment, requirements & known issues. This guide is available at https://downloads.avaya.com/css/P8/documents/100163769.
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1XC for MAC is a separate 1XC offering and the features and specification for 1XC MAC are different. 1XC MAC details are listed in the document https://downloads.avaya.com/css/P8/documents/100125991
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Avaya VDI communicator is a separate product and is not same as 1X Communicator. VDI communicator is the soft-client solution for the Virtualized desktop environment and 1XC is not supported in Virtualized desktop environment.
This product is GA now and if you want to know more details about VDI communicator then visit Avaya Parnter Portal or Avaya.SalesForce. Also, if you want to buy VDI communicator then reach out to your local sales contact or Rajan Barara at [email protected]
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Avaya 1X Mobile is Avaya product offering for Mobile platform devices (IOS, Android) etc. This product is different from Avaya 1XC. For more details on 1X Mobile, please visit: https://support.avaya.com/products/P0438/avaya-onex-mobile/ or better go to https://support.avaya.com/products/# and choose your flavour of 1X Mobile to get more details on it.
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After viewing above information, if you still do not find the information you were looking for Avaya Communicator, then open a ticket with avaya services mentioning your soft-client model and version.
