t1 qsig trunk and when he tries to add it he is getting errorrs --- it says "qsig basic supplimentary services feature not assigned" and the same thing when he tries to change trunk to b it says "sbs

Doc ID    SOLN214470
Version:    1.0
Status:    Published
Published date:    05 Sep 2013
Author:   
Juan Gabriel Ayala Cedillo
 

Details

T1 qsig trunk and when he tries to add it he is getting errorrs --- it says "qsig basic supplimentary services feature not assigned" and the same thing when he tries to change trunk to b it says "sbs in the system parameters feature form is not enabled "
Message received is normal.. because CM don´t have this feature enabled.

See.
display system-parameters customer-options Page 8 of 10
QSIG OPTIONAL FEATURES
Basic Call Setup? y
Basic Supplementary Services? N >>> Not enabled >>>
Centralized Attendant? n
Interworking with DCS? n
Supplementary Services with Rerouting? N >>Z Not enabled >>>

Problem Clarification

t1 qsig trunk and when he tries to add it he is getting errorrs --- it says "qsig basic supplimentary services feature not assigned" and the same thing when he tries to change trunk to b it says "sbs in the system parameters feature form is not enabled "

Cause

Message received is normal.. because CM don´t have this feature enabled.

See.
display system-parameters customer-options Page 8 of 10
QSIG OPTIONAL FEATURES
Basic Call Setup? y
Basic Supplementary Services? N >>> Not enabled >>>
Centralized Attendant? n
Interworking with DCS? n
Supplementary Services with Rerouting? N >>Z Not enabled >>>

Solution

Customer need buy feature required via Avaya SAP Order to enable a licenze feature. 


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