HMS400 3.0 / Default password on guest rooms incorrect

Doc ID		SOLN217859
Version:		3.0
Status:		Published
Published date:		28 Jul 2015
Created Date:		07 Jan 2013

Author:

Barry Harris

Details

Rooms checked in with last name less than 4 characters cause default password to be incorrect

Problem Clarification

Rooms checked in with last name less than 4 characters cause default password to contain the ',' instead of properly using the first characters from the first name, when PMS does not include a space after the ','

Cause

Software defect

Solution

Corrective voiceserver.exe provided by HMS design team

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