Communication Manager: POW-SUP MIN alarm with Error Type 513


Doc ID    SOLN226275
Version:    12.0
Status:    Published
Published date:    15 Sep 2022
Created Date:    17 Apr 2013
Author:   
tbokor
 

Details

The version of CM is not relevant.

Problem Clarification

POW-SUP MIN alarm with Error Type 513

init@server1> almdisplay

CommunicaMgr ALARMS
===================

ID   MO         Source     On Bd  Lvl  Ack  Date
...

3    POW-SUP    24A15      y      MIN  N    Sat Apr 13 03:26:01 IST 2013

SERVER ALARMS
=============

No Server Alarms

init@server1>

 

display errors

                             HARDWARE ERROR REPORT

Port      Mtce     Alt             Err   Aux    First/Last   Err Err Rt/ Al Ac
          Name     Name            Type  Data   Occurrence   Cnt Rt  Hr  St

24A15     POW-SUP                  513          04/13/03:20  255 4   3   a  y
                                                04/15/13:00


d. Error Type 513: the +5V is out of tolerance (4.75 to 5.25 V (+/- 5%)).
1. Run test board location.
2. Run status environment.

status environment 24a

                       CABINET POWER SUPPLY STATUS (655A)

Pow  Alm  Temp(F/C)   Hot     Voltage        FAN       Ring Voltage      Input
Loc  Cnt InLet  Exhst Spot  +5   -5  -48   Ctrl Alm Stat Ctrl  Set  Det  Power

24A00 0  89/32  87/31  ok  5.13 5.18 49.5  mid  N   ok   actv  25HZ  Y   AC
24A15 89/32  86/30  ok  5.30 5.20 48.5  mid  N   ok   stby  20HZ  Y   AC

The system reports 5.30 V which is beyond the tolerance 5.25 V.

Cause

The 655A Power Unit is defective.

Solution

Replaced 655A Power Unit in slot 24A15. It solved the problem, and the alarm cleared:

status environment 24a

                       CABINET POWER SUPPLY STATUS (655A)

Pow  Alm  Temp(F/C)   Hot     Voltage        FAN       Ring Voltage      Input
Loc  Cnt InLet  Exhst Spot  +5   -5  -48   Ctrl Alm Stat Ctrl  Set  Det  Power

24A00 0  91/33  87/31  ok  5.13 5.18 49.5  mid  N   ok   actv  25HZ  Y   AC
24A15 0  89/32  86/30  ok  5.05 5.10 49.0  mid  N   ok   stby  20HZ  Y   AC

Note: if replacement of 655A power supply does not resolve the error ---- the IPSI (TN2312BP) could be the issue. 


The POW-SUP maintenance object notes the presence of each power supply and the voltage of each power supply in the G650.

This MO:

Verifies that a power supply that is administered is physically present

Verifies that each output voltage (+5V, -5V, and -48V for the power supplies and +12V for

the fan) is within tolerance

Is used with the recycle carrier command to momentarily turn off and on the power to

a specified power supply or to a specified carrier

Is used to turn off output voltages from one power supply to verify that the other supply can

support the entire load of the G650 (This is used only when a G650 has redundant power

supplies.)

655A Power Supply – cc700406135

TN2312BP IPSI – cc700260359

 

Additional Relevant Phrases

3 PS-RGEN 01B00 y MIN Y Fri Jan 13 12:21:24 CST 2017 4 POW-SUP 01B00 y MIN Y Fri Jan 13 12:21:22 CST 2017 PSU 1 G650 1 1 PN 01 PN 01 Data Cent 1 Corp_I IPSI Error 513 Test Board 01b00: 01B00 POW-SUP 1535 FAIL 12 01B00 POW-SUP 1536 PASS 01B00 POW-SUP 1649 FAIL 1 Failure detected at the power supply and the IPSI. Saw IPSI firmware is not up to date IPSI 1a01 (TN2312BP) to FW 57 (FW58 recommended) Asked customer to upgrade Firmware first. Minor power supply alarm in G650. Power ring generator with error code 16 Chronic POW-SUP error 513

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