Session Manager 6.2SP3 has made numerous helpful commands accessible from the customer login. Additional enhancements continue to be put into the product to ensure the customer login account has adequate diagnostic level command access for both customer and business partner diagnostic purposes.
If by use of the various aliased commands for the customer login account, there are commands that require super user privileges but are not possible with the customer account, a GRIP Enhancement request should be opened up by the Avaya account team against Session Manager to get the additional capabilities added to the product. In a few exceptional cases, where root access by the customer/business partner is required, root access can be requested by the Avaya account team.
A list of aliased commands can be found by running the “alias” command from the Linux command line shell, while logged in as the customer user account.
