Collaboration Environment: OP_MMTC20048: Warning Certificates nearing expiration date.

Doc ID    SOLN238857
Version:    10.0
Status:    Published
Published date:    10 Nov 2022
Created Date:    24 Oct 2013
Author:   
ls29
 

Details

Collaboration Environment requires certificates for securing SIP and HTTP connections, and for communication between Collaboration Environment and System Manager.

Problem Clarification

Alarm on MO OP_MMTC20048

Cause

Collaboration Environment requires certificates for securing SIP and HTTP connections and for communication between Collaboration Environment and System Manager. If a certificate has expired, the Collaboration Environment instance might not be able to establish any new connections and security may be compromised. A warning message is logged periodically if the certificate is within 60 days of expiring. A major alarm is logged daily if the certificate is within 30 days of expiring. A critical alarm is generated when the certificate is within 15 days of expiring.

Solution

The Security Module only raises the critical expiration alarm when the security certificate expires. You must resolve warning expiration alarms without delay before the major and critical alarms are raised. Administering Avaya Aura®   Collaboration for the certificate installation procedure.
 
 Install new certificates to resolve this problem. See Environment

Avaya Professional Services does offer a set of services designed to assist Customers in understanding certificates on their system or to get certificates updated and create a baseline to start a good certificate management program.

. Service Offers include:
. Emergency Certificate Update (Material / Order Code: 417380)
. Certificate Migration Planning (Material / Order Code: 404146)
. Certificate Migration Implementation (Material / Order Code: 404148)
. Certificate Monitoring and On-going Maintenance

Please reference the attached Document for more details,  If you would like to have an APS engagement please contact your Avaya account contact or Business Partner for Quote and Ordering details.

Attachment File

Avaya Certificate Service Offers .pdf
494K • 1 minute(s) @ 56k, < 1 minute @ broadband



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