CM: Unable to add members in IP trunk, getting error "No space available to add data"


Doc ID    SOLN248663
Version:    2.0
Status:    Published
Published date:    28 Feb 2017
Created Date:    16 Apr 2014
Author:   
sarya
 

Details

S8300-015-02.1.016.4 

Patch :21060

 

G450 MG : 2 qty

G430 : 1 qty

Problem Clarification

Trying to  increase members in  existing IP trunk from 9 to 20 as they have licenses for H323 trunk members.

Page 1

Member Assignment Method: auto and  Number of Members:  increased from 9 to 20 and on

Page 5

 Member assignment could not see the new added members and when tried to save throws error "no space available to add data"

==>

display system-parameters customer-options                      Page   2 of  11                                           

 OPTIONAL FEATURES

IP PORT CAPACITIES                                                               USED
                     Maximum Administered H.323 Trunks: 450     209 -->

 

Cause

S8300 with Media gateways has  maximum capacity to administer 450 trunk ports.Though licenses are available for H323 trunk capacity , reached system capacity for trunk ports.

in system, all 450 trunk ports were administered , that's the reason CM is throwing error while adding new members.

display capacity                                                Page   7 of  13                                               SYSTEM CAPACITY

                                                                         System
                                                                  Used Available  Limit
                                                                   -----------------------
                       TRUNKS

                                       Trunk Groups:     21      78       99
                                       Trunk Ports:       450       0      450  =====> Maximum used

Solution

Cannot add new   members to any trunk  as  administered  max trunk members for S8300 server.

the following link is Avaya Aura™ Communication Manager System Capacities Table Release 5.2.1, Page 33 for capacities table.

https://downloads.avaya.com/css/P8/documents/100069074

Additional Relevant Phrases

When trying to add a trunk group number above 99 results an error.

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