Intuity Audix LX: Cannot access administration website after Java update on PC

Doc ID		SOLN254016
Version:		3.0
Status:		Published
Published date:		02 Apr 2015
Created Date:		28 Jul 2014

Author:

Jeff Nelson

Details

After Java update, unable to access voicemail
Customer cannot access Intuity LX via web browser following Java update on PC.

Problem Clarification

Cannot access web browser administration of Audix following Java update on customer's PC

Cause

Java security will not allow access to web admin site

Solution

Configure security setting for Java console to allow access to web admin page. Open Java console on PC, click security tab and include web address to Audix web admin in the safe list

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