CMM is down . not able to start it up.

Doc ID		SOLN255730
Version:		3.0
Status:		Published
Published date:		31 Oct 2015
Created Date:		03 Sep 2014

Author:

Zhe Piao

Details

CM Messaging down. Fails on startup:
start messagingToday

cmm 6.3 Product version: CMM 6.3-26

Remote Access: Web Session

Problem Clarification

Issue: WebLM
server is failing with the error message "Process vexLogd is not up. Check machlog package."

Cause

webLM server address is server itself even though they are using different WebLM server and have valid license already . customer was not able to change the weblm IP address through SMI .

Solution

Change the weblm address to correct one through command line.

Switch user to sroot then go to CMM .

1. init

2. sroot

3. cmm

Run command: weblmurl "weblm IP address"

Example: weblmurl 10.12.345.67 <Enter>

The WebLM URL has been configured to "https://10.12.345.67:52233/WebLM/LicenseServer"

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