CM: Unable to take backup via Web interface and same time from linux shell


Doc ID    SOLN255924
Version:    3.0
Status:    Published
Published date:    19 Jun 2019
Created Date:    07 Sep 2014
Author:   
Amol R Kajgikar
 

Details

Not able to backup the system. getting folliwing error - bkupreport:could not find report 1


Unable to take backup via Web interface and same time from linux shell as well CM 5.2.1 with S8300C server and Messaginf enable,CM 5.2.1 Backup issue

Problem Clarification

Schedule backup from web browser and backup from linux shell is not working.

 

Schedule backup error (from web interface)

 - bkupreport:could not find report 1



From linux shell
dadmin@W/H> sudo backup -b -d /var/home/ftp/pub -n 3 xln os security

Performing backup of CM sets: xln os security

unable to create /var/tmp/bkup/xln_W/H_110647_20140902.parm file: No such file or directory

Cause

Hostname on the /etc/hosts file and when issue commnad from linux shell both are different.

Example

1) From linux shell
/etc/hosts
WH <==
10.52.202.3 WH<===
127.0.0.1 localhost.localdomain localhost
192.11.13.5 services-laptop
192.11.13.6 services-if

From server
dadmin@W/H>hostname
W/H<==

Solution

Action Plan,

1) Login to the system via web browser
2) Log in to the maintenance web interface
3) Select configure server option and configure individual services
4) Change the host name on the 'Set Identities' screen
5) Change Host name as WhiteHouse
6) Continue
7) End the session.

Login to the command line (linux shell)

1) Should see hostname dadmin@WhiteHouse
2) Command : hostname
3) Vi /etc/hosts

Out put of 2 and 3 should remain same.

try to perform backup from linux shell and it will work with below command and then check with web browser.

Sudo backup –b –d /var/home/ftp/pub –n 3 xln os security


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