IQ: Backup is not running on IQ_Permissions issue

Doc ID		SOLN259190
Version:		2.0
Status:		Published
Published date:		15 Mar 2016
Created Date:		10 Nov 2014

Author:

Srishti Jaiswal

Details

IQ 5.2.5

Problem Clarification

Unable to do a full backup on the Primary IQ server.

Cause

Insufficient files/directory permission on NFS where backup file is to be saved.

Solution

1. Check the following logs :

- /var/log/Avaya/CCR/backup/iqbackup.log

- /var/log/Avaya/CCR/backup/db_backup.log

2. You will see error message like below :-

RMAN-03009: failure of backup command on ch1 channel at 10/28/2014 12:00:16

ORA-01264: Unable to create backup piece file name

ORA-19800: Unable to initialize Oracle Managed Destination

Linux-x86_64 Error: 13: Permission denied

3. Check the permissions of directory on NFS location where IQ is storing the backup. Make sure all the directories have 777 permission level. If not then change it to 777

chmod 777 <file/directory name>

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