96XX IP Phones: How to set the ringing tone for the 96xx IP phones using the 46xxsettings file

Doc ID		SOLN259244
Version:		3.0
Status:		Published
Published date:		31 Jan 2020
Created Date:		10 Nov 2014

Author:

Jerico Lumawag

Details

This parameter is supported by:

96x1 SIP R6.3 and later

J1xx phones

Problem Clarification

RINGTONES specifies a list of display names and file names or URLs for a custom ring tone files to be downloaded and offered to users. The list can contain 0 to 1023 UTF-8 characters; the default value is null (""). Values are separated by commas without any intervening spaces. Each value consists of a display name followed by an equals sign followed by a file name or URL. Display names may contain spaces, but if any do, the entire list must be quoted. Ring tone files must be single-channel WAV files coded in ITU-T G.711 u-law or A-law PCM with 8-bit samples at 8kHz.

Cause

Documentation

Solution

SET RINGTONES "Steam Whistle=tones/swhistle.wav,Car Horn=tones/chorn.wav,Siren=tones/siren.wav"
if the wav files are in the tones directory. If they are in the main directory use
SET RINGTONES "Steam Whistle=swhistle.wav,Car Horn=tchorn.wav,Siren=siren.wav"

Here is how to check that the ring tone WAV files have the proper format (G.711 u-law or A-law with 8-bit samples at 8kHz):

Analyze the wav files using the following application:

http://www.headbands.com/gspot/

Codec field should contain ALAW or MULAW
Info should have 8000Hz 64 kb/s (1 chnl)

The WAV file has incorrect format and should be converted if
Codec field is PCM Audio
Info is 8000Hz 128 kb/s (1 chnl) or 8000Hz 256kb/s (2 chnls)

Conversion can be done by on-line converter
https://g711.org/
select u-law (8Khz, Mono, u-law)

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