[CMS] Unable to mount NFS location on CMS system. RPC: Timed out

Doc ID    SOLN264248
Version:    3.0
Status:    Published
Published date:    25 Apr 2018
Created Date:    23 Feb 2015
Author:   
Jean-Francois Gionet
 

Details

Unable to mount NFS location on Secondary CMS Lab System. Getting timeout error.

Problem Clarification

Case 1: 
()-(Secondary)=# mount -a
mount: /tmp is already mounted or swap is busy
mount: /dev/dsk/c1t0d0s3 is already mounted or /cms is busy
mount: /dev/dsk/c1t0d0s5 is already mounted or /storage is busy
nfs mount: X.X.X.X: : RPC: Rpcbind failure - RPC: Timed out
mount: /dev/dsk/c1t0d0s6 is already mounted or /export/home is busy

RPC Time out messages can be notices in /var/log/messages (Linux CMS) and /var/adm/messages (Solaris CMS) 
Example: 

Mar 18 17:27:02 voanavcm001 nfs: [ID 664466 kern.notice] NFS fsstat failed for server nfsserver: error 5 (RPC: Timed out)

Case 2:

The rpcbind package was removed from CMS R18.0.2.0.  This means that only connections to NFSv4 servers will work.
 

Cause

Case 1: Investigation shows that HA Lab systems and HA Production systems all backup to the same NFS location which is not the one currently configured in /etc/vfstab on the Secondary Lab system.

From mount location:

CMSADM-r16.3eg.f-150131231410-PrimaryCMSLab

CMSADM-r16.3eg.f-150131232650-SecondaryCMSLab

CMSADM-r16.3eg.f-150131234834-PrimaryCMSProduction

CMSADM-r16.3eg.f-150201000204-SecondaryCMSProduction

()-(Primary)=#Y.Y.Y.Y:/vol/v_wag2_bsas_1344_Avaya - /NS_backup_dir nfs - yes rw,bg,soft,
intr,retry=10,vers=3

()-(Secondary)=#X.X.X.X:/vol/v_wag2_bsas_1344_Avaya - /NS_backup_dir nfs - yes rw,bg,soft,
intr,retry=10,vers=3

 

 

The rpcbind package was removed from CMS R18.0.2.0.  This means that only connections to NFSv4 servers will work.
 

Solution

Modify /etc/vfstab to reflect correct NFS mount IP.

Case 2: If everything on CMS is correct and still receiving RPC timeout or RPC Bind messages in logs, it may need to restart the NFS services on NFS Server end and mount the NFS server back on CMS. 

 

 

On R18.0.2.0 the rcpbind package can be installed with the following command:

rpm –ivh /storage/cms_dvd/rpm_updates/cmsrepo/rpcbind-0.2.0-11.el6.x86_64.rpm

 

Please note that the version may be slightly different .

After installing restart netfs and nfslock services or reboot the CMS.

service restart netfs
service restart nfslock


Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy