Communication Manager - SA8967 / Mask CLI and Station Name for QSIG/ISDN Calls problems


Doc ID    SOLN264322
Version:    1.0
Status:    Published
Published date:    24 Feb 2015
Author:   
Gergely Baross
 

Details

  • Avaya Aura Communication Manager 6.x
    • SA8967 enabled

Problem Clarification

Various problems arise when using SA8967 / “Mask CLI and Station Name for QSIG/ISDN Calls" function.

Cause

Known issue. SA8967 / “Mask CLI and Station Name for QSIG/ISDN Calls" is not supported with the following scenarios/functions:

  • Autodial,
  • Call-pkup,
  • ext-pkup,
  • team button,
  • Priority calling,
  • Call-fwd and enh-cfwd (self and third party),
  • call-park
  • on-hook dialing

Solution

Raise GRIP


Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy