System Manager 6.3 new installation with failing while running post-install plug-ins- System Platform Installation


Doc ID    SOLN264785
Version:    3.0
Status:    Published
Published date:    25 Aug 2017
Created Date:    05 Mar 2015
Author:   
Suneet Sehgal
 

Details

System Manager 6.3 new installation with failing while running post-install plug-ins & shows following errors installations logs 

- 6/6 # 0/7 :: ENABLE UPGRADE HOOKS
- 6/6 # 1/7 :: SP CONTEXT: Initializing...
- 6/6 # 1/7 :: SP CONTEXT: Data obtained...
- 6/6 # 1/7 :: SP CONTEXT: Checking data...
- 6/6 # 1/7 :: SP CONTEXT: Checking data...
- 6/6 # 2/7 :: FQDN: Initializing...
- 6/6 # 2/7 :: FQDN: Data obtained...
- 6/6 # 2/7 :: FQDN: Checking data...PASSED
- 6/6 # 3/7 :: AUTOMATIC PATCH: Initializing...
- 6/6 # 3/7 :: AUTOMATIC PATCH: Copying...
- 6/6 # 3/7 :: AUTOMATIC PATCH: Enabling execution...
- 6/6 # 3/7 :: DEPLOYMENT LOCK: Obtain deployment lock...
- 6/6 # 5/7 :: POST INSTALL: Executing...
- 6/6 # 5/7 :: POST INSTALL: Executing...
- ERROR :: 6/6 # 4/6: POST INSTALL: Executing...
- caught exception trying to run post-install plugin: com.avaya.vsp.common.workflow.TaskException: post-install plugin {sudo,runuser,-c,/vspdata/template/Template_smgr/plugins/post-install/smgr_post_install_SP_Plugin.sh -p -d /vspdata/template/Template_smgr/plugins/pre-install -e /vspdata/template/Template_smgr/ovf-env.txt,-G,vsplog,vspvm} returned fault code 126 with error message: Thu Mar 5 17:47:40 IST 2015 ERROR :: 6/6 # 4/6: POST INSTALL: Executing... :: Exiting as execution of ssh command unsuccessful 

Problem Clarification

 System Manager 6.3 new installation with failing while running post-install plug-ins & shows following errors installations logs 

- 6/6 # 0/7 :: ENABLE UPGRADE HOOKS
- 6/6 # 1/7 :: SP CONTEXT: Initializing...
- 6/6 # 1/7 :: SP CONTEXT: Data obtained...
- 6/6 # 1/7 :: SP CONTEXT: Checking data...
- 6/6 # 1/7 :: SP CONTEXT: Checking data...
- 6/6 # 2/7 :: FQDN: Initializing...
- 6/6 # 2/7 :: FQDN: Data obtained...
- 6/6 # 2/7 :: FQDN: Checking data...PASSED
- 6/6 # 3/7 :: AUTOMATIC PATCH: Initializing...
- 6/6 # 3/7 :: AUTOMATIC PATCH: Copying...
- 6/6 # 3/7 :: AUTOMATIC PATCH: Enabling execution...
- 6/6 # 3/7 :: DEPLOYMENT LOCK: Obtain deployment lock...
- 6/6 # 5/7 :: POST INSTALL: Executing...
- 6/6 # 5/7 :: POST INSTALL: Executing...
- ERROR :: 6/6 # 4/6: POST INSTALL: Executing...
- caught exception trying to run post-install plugin: com.avaya.vsp.common.workflow.TaskException: post-install plugin {sudo,runuser,-c,/vspdata/template/Template_smgr/plugins/post-install/smgr_post_install_SP_Plugin.sh -p -d /vspdata/template/Template_smgr/plugins/pre-install -e /vspdata/template/Template_smgr/ovf-env.txt,-G,vsplog,vspvm} returned fault code 126 with error message: Thu Mar 5 17:47:40 IST 2015 ERROR :: 6/6 # 4/6: POST INSTALL: Executing... :: Exiting as execution of ssh command unsuccessful 

Cause

 This is software bug...please follow instructions given in PSN 

https://downloads.avaya.com/css/P8/documents/100183161

 

 

Solution

Follow instructions given in following PSN link

https://downloads.avaya.com/css/P8/documents/100183161

 


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