CM5.2.1 / S8730
Customer already reinstall CM (after they found out that all processes are down) but issue still persist. Customer tried switching to "sw" duplication and all processes went UP after this.
In the logs, weare seeing segmentation fault / EIP errors.
20150228:113059584:287:hmm(8055):MED:[pr_sigmapbt: release R015x.02.1.016.4:drint-sp03:alawint:/usr/add-on/field_base521/cm5.2.1/SP/cm5-016_4-20102SP.pj@10/17/12 02:14:35 PM]
20150228:113059584:288:hmm(8055):MED:[pr_sigmapbt: signal=11 (Segmentation fault)]
20150228:113059584:289:hmm(8055):MED:[pr_siginfo: SIGNAL=11 (Segmentation fault)]
20150228:113059584:290:hmm(8055):MED:[ pr_siginfo: si_signo=11 si_errno=0 si_code=1 ]
20150228:113059584:291:hmm(8055):MED:[(SEGV_MAPERR - address not mapped)]
20150228:113059584:292:hmm(8055):MED:[ fault address=0x8188000]
20150228:113059584:293:hmm(8055):MED:[Registers:]
20150228:113059585:294:hmm(8055):MED:[ EIP: 0x001a5cfc CS: 0x00000073 ESP: 0xbf9c186c SS: 0x0000007b UESP: 0xbf9c186c]
20150228:113059585:295:hmm(8055):MED:[ ERR: 0x00000004 EFLAGS: 0x00010216 TRAPNO: 0x0000000e CR2: 0x08188000 (trap address)]
20150228:113059585:296:hmm(8055):MED:[ EAX: 0x00000001 EBX: 0x00d62000 ECX: 0x0004e000 EDX: 0x00139000]
20150228:113059585:297:hmm(8055):MED:[ EBP: 0xbf9c1898 ESI: 0x08188000 EDI: 0x00603000]
20150228:113059585:298:hmm(8055):MED:[ DS: 0x0000007b ES: 0x0000007b FS: 0x00000000 GS: 0x00000033]
20150228:113059585:299:hmm(8055):MED:[Link Map:]
20150228:113059585:300:hmm(8055):MED:[ start : name]
20150228:113059585:301:hmm(8055):MED:[0x00000000: ]
20150228:113059585:302:hmm(8055):MED:[0x00355000: ]
20150228:113059585:303:hmm(8055):MED:[0x00000000: /opt/defty/lib/libndup.so.1]
20150228:113059585:304:hmm(8055):MED:[0x003e1000: /opt/defty/lib/liboryx.so.1]
20150228:113059585:305:hmm(8055):MED:[0x0038a000: /opt/ecs/lib/libarb.so.1]
20150228:113059585:306:hmm(8055):MED:[0x008fb000: /usr/lib/libstdc++.so.6]
20150228:113059585:307:hmm(8055):MED:[0x00110000: /lib/tls/libm.so.6]
20150228:113059585:308:hmm(8055):MED:[0x00133000: /lib/libgcc_s.so.1]
20150228:113059585:309:hmm(8055):MED:[0x0013b000: /lib/tls/libc.so.6]
20150228:113059585:310:hmm(8055):MED:[0x0051b000: /opt/ecs/lib/libinads.so.1]
20150228:113059585:311:hmm(8055):MED:[0x005fe000: /opt/defty/lib/libsync.so.1]
20150228:113059585:312:hmm(8055):MED:[0x007fe000: /lib/ld-linux.so.2]
20150228:113059585:313:hmm(8055):MED:[Stack Backtrace:]
20150228:113059585:314:hmm(8055):MED:[ Frame(0): 500073f1]
20150228:113059585:315:hmm(8055):MED:[ Frame(1): 080e1730]
20150228:113059585:316:hmm(8055):MED:[ Frame(2): 080df4e8]
20150228:113059585:317:hmm(8055):MED:[ Frame(3): 080db872]
20150228:113059585:318:hmm(8055):MED:[ Frame(4): 08068a7a]
20150228:113059585:319:hmm(8055):MED:[ Frame(5): 0806a783]
20150228:113059585:320:hmm(8055):MED:[ Frame(6): 0806ba5c]
20150228:113059585:321:hmm(8055):MED:[ Frame(7): 003f6181]
20150228:113059585:322:hmm(8055):MED:[ Frame(8): 003f1f1f]
20150228:113059585:323:hmm(8055):MED:[ Frame(9): 003f2703]
20150228:113059585:324:hmm(8055):MED:[ Frame(10): 080ded14]
20150228:113059585:325:hmm(8055):MED:[ Frame(11): 0014fe23]
20150228:113059585:326:prc_mgr(8038):HIGH:[_op_sighandler: received signal 17 (Child exited)]
20150228:113059585:327:prc_mgr(8038):HIGH:[signalAcp: sent Stopped (signal) signal to all O/P processes]
20150228:113059586:328:prc_mgr(8038):HIGH:[opdebug: called for pid 65546]
20150228:113059586:329:prc_mgr(8038):HIGH:[mcd_close: name of mini-coredump file: 2015-0228-113059.586.mcd]
20150228:113059586:330:prc_mgr(8038):HIGH:[mcd_close: sending SIGDEFGENCORE (36) to pid 6990]
20150228:113059586:331:prc_mgr(8038):HIGH:[debug done]
20150228:113059586:332:prc_mgr(8038):HIGH:[signalAcp: sent Stopped (signal) signal to all O/P processes]
20150228:113059586:333:prc_mgr(8038):HIGH:[restart_req: source software, request WARM, current escalation level 4, escalated, doing REBOOT]
20150228:113059586:334:prc_mgr(8038):HIGH:[restart_req: restart request WARM while a restart UNKNOWN is in progress]
