Proactive Contact: install_acd_ext shwos error "Segmentation fault core dump"

Doc ID		SOLN267446
Version:		2.0
Status:		Published
Published date:		22 Nov 2015
Created Date:		24 Apr 2015

Author:

yongweiwang

Details

Issue: getting segmentation fault core dump, when we try to ran a program install_acd_ext
Product: Proactive Contact
Verison: 5.1
Activity before: no activities, no changes

Problem Clarification

Issue: getting segmentation fault core dump, when we try to ran install_acd_ext

Cause

The current acd.ext contain the following corrupt lines

1:~[3~[3~[D[D
1:7601
1:94
1:9[3~[3~[3~
1:y

Solution

After remove those lines, the issue is resolved.

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