CMS: Database Items and Calculations

Doc ID    SOLN270274
Version:    8.0
Status:    Published
Published date:    28 Jun 2018
Created Date:    15 Jun 2015
Author:   
Andrew Burgess
 

Details

CMS Release: Any

CMS - Database Items and Calculations

Problem Clarification

Request for documentation that provides more information on CMS database items and how they are calculated.

Cause

Information Request.

Solution

Link below to the PDF article "Avaya Call Management System - Database Items and Calculations"

 

R16: https://downloads.avaya.com/css/P8/documents/100069437

R17: https://downloads.avaya.com/css/P8/documents/100170085

R18: https://downloads.avaya.com/css/P8/documents/101015206

 

Additional Relevant Phrases

acwtime Difference between i_stafftime and ti_stafftime, information about CMS tables

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