Customer is passing the DTMF to MPP over RTP payload after analyzing the logs BBE found that MPP is not recognizing few DTMF
Call 1 analysis
In list trace on CM side I can see that below DTMF are being sent to MPP(Customer system is in Australian time zone GMT+10)
List trace file Test call 1 220715.txt
10:39:05 digit 2 originated by station 1722 cid 0x3293
10:39:09 digit 2 originated by station 1722 cid 0x3293
: 10:39:12 digit 4 originated by station 1722 cid 0x3293
10:39:19 digit 1 originated by station 1722 cid 0x3293
10:39:43 digit 1 originated by station 1722 cid 0x3293
10:40:15 digit 5 originated by station 1722 cid 0x3293
10:40:16 digit 1 originated by station 1722 cid 0x3293
10:40:16 digit 0 originated by station 1722 cid 0x3293
10:40:16 digit 5 originated by station 1722 cid 0x3293
10:40:16 digit 1 originated by station 1722 cid 0x3293
10:40:17 digit 0 originated by station 1722 cid 0x3293
10:40:17 digit 5 originated by station 1722 cid 0x3293
10:40:17 digit 1 originated by station 1722 cid 0x3293
10:40:17 digit 0 originated by station 1722 cid 0x3293
10:40:18 digit 5 originated by station 1722 cid 0x3293
10:40:18 digit 1 originated by station 1722 cid 0x3293
10:40:18 digit 0 originated by station 1722 cid 0x3293
10:40:18 digit 5 originated by station 1722 cid 0x3293
10:40:19 digit 1 originated by station 1722 cid 0x3293
10:40:19 digit 0 originated by station 1722 cid 0x3293
10:40:19 digit 0 originated by station 1722 cid 0x3293
: 10:40:19 digit # originated by station 1722 cid 0x3293
10:40:28 digit 0 originated by station 1722 cid 0x3293
10:40:28 digit 4 originated by station 1722 cid 0x3293
10:40:29 digit 1 originated by station 1722 cid 0x3293
10:40:29 digit 7 originated by station 1722 cid 0x3293
10:40:32 digit 4 originated by station 1722 cid 0x3293
10:40:32 digit 5 originated by station 1722 cid 0x3293
10:40:32 digit 8 originated by station 1722 cid 0x3293
10:41:03 digit 1 originated by station 1722 cid 0x3293
10:42:00 digit # originated by station 1722 cid 0x3293
10:42:01 digit * originated by station 1722 cid 0x3293
10:42:07 digit * originated by station 1722 cid 0x3293
10:42:19 digit * originated by station 1722 cid 0x3293
10:42:21 digit * originated by station 1722 cid 0x3293
10:42:21 digit * originated by station 1722 cid 0x3293
10:42:22 digit * originated by station 1722 cid 0x3293
10:42:23 digit * originated by station 1722 cid 0x3293
10:42:23 digit * originated by station 1722 cid 0x3293
10:42:24 digit * originated by station 1722 cid 0x3293
10:42:24 digit * originated by station 1722 cid 0x3293
10:42:24 digit * originated by station 1722 cid 0x3293
10:42:24 digit * originated by station 1722 cid 0x3293
10:42:25 digit * originated by station 1722 cid 0x3293
10:42:25 digit * originated by station 1722 cid 0x3293
Below DTMF digits are recievd on MPP(R2-SP-EP-MPP-2015203011254-18)
@2015-07-22 10:38:46,700||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:38:49,664||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:38:49,810||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:39:06,018||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [2] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:39:09,178||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [2] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:39:12,158||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [4] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:39:14,868||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:39:19,898||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [1] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:39:27,349||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:39:36,604||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:39:44,238||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [1] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:40:19,877||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [5105105105105100#] Reason = 0, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:40:29,418||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [0417] Reason = 0, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:40:32,797||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [458] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:40:58,907||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:41:03,738||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [1] Reason = 0, Bargein = 1 |R1-SP-EP-MPP####
@2015-07-22 10:42:09,880||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
@2015-07-22 10:42:29,426||FINER|SessMgr|3698||IncomingDtmfDigitsComplete: [] Reason = 6, Bargein = 0 |R1-SP-EP-MPP####
In below sniffer trace we can see from CM side MPP is receiving all the DTMF (Compare digits received in lis trace List trace) but somehow it is not recognizing it.
