AES: Server certificate error on AES webpage

Doc ID		SOLN273062
Version:		5.0
Status:		Published
Published date:		14 Dec 2020
Created Date:		06 Aug 2015

Author:

shinde6

Details

AES Server - Displaying Invalid Security Certificate Error in Web Interface.

AES version- 6.1.1

Though we see this certificate error there was no impact on production.

Problem Clarification

AES was showing warning messages on Webpage.

The installed AES Server certificate is invalid. Use Server Certificate Management->>Server certificate page to resolve this issue.

Cause

Found invalid server certificate on AES.

Solution

Removed the certificate and found warninig message is gone.

Attached document with screenshot.

In another case, AES web page was using the default cert eventhough the customer was using their own in-house cert. The reason was found out to be the cert was imported with alias "aeservices" as opposed to "server"

Attachment File

Server certificate error on AES webpage.docx
157K • < 1 minute @ 56k, < 1 minute @ broadband

Additional Relevant Phrases

After license re-host AES has certificate error.

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