B189-6.6.0:Phone stuck in error "503 Service Unavailable"

Doc ID    SOLN273777
Version:    6.0
Status:    Published
Published date:    05 Jun 2019
Created Date:    20 Aug 2015
Author:   
schowdary
 

Details

B189 Conference Phone receiving HTTP 1: 503 Service Unavailable error port networks changed

*** B189 conference phone stuck at discovery.

Problem Clarification

B189 6.6.0:IP conference phone stuck in "503 service unavailable".

 

*** B189 conference phone stuck at discovery.

Cause

-Phone lost IP Address values.
-ADDR menu is completely blank.

Solution

- Restart phone, press program option during bootup.
- Tap Administration Menu. The deskphone displays the Administration Login screen.
- In the Password field, enter the default password (CRAFT): 27238
- Tap Log In.
          The phone displays the Administration Procedures screen and the options that are available.
- Go to ADDR, fill all the values and provide a manual IP address and fill other details like call server, router, http server etc..., save changes and exit. Phone will reboot and login screen will be shown.

#NOTE: Leave IP address field blank if IP address should be assigned via DHCP


- Enter extension and password, phone now should register successfully.

 

Attachment File

Error 1 500.png
1.2MB • 4 minute(s) @ 56k, < 1 minute @ broadband


Additional Relevant Phrases

B189 set not working: Error HTTP: 1 500

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