Ipphone 9641G unable to pair with Plantronics headset Savi w710

Doc ID    SOLN275759
Version:    1.0
Status:    Published
Published date:    25 Sep 2015
Author:   
Juan Gabriel Ayala Cedillo
 

Details

Unabable to pair "found" plantronics headset with 9641G phone

Phone never finds headset and when entered the passcode it does not accept 0000 is the correct passcode.

Problem Clarification

Unabable to pair "found" plantronics headset  Savi w710 with 9641G phone.

Cause

Working as design.

Per models Plantronics.
 
 
Contains extract.
APV-6A/APV-62/APV-63 (Avaya EHS Cable) Product Information
Electronic Hook Switch (EHS) cables provide communication between your phone and Plantronics headset, enabling you to answer and end your calls using your headset call control button.
 
Compatibility Information
EHS cables are designed to work with specific phone models and Plantronics products. The table below provides the compatibility information for the APV-6A, APV-62, and APV-63.
EHS Cable Phone Make and Model Compatible Plantronics Product
APV-6A Part No. 83681-01
 
Also review attached Application note interoperability file, it contains CM and 46xxsttings.txt configuration that needs to be done and more details about EHS cable is required.
 

 

Solution

EHS cable required.

Attachment Description

 

Application Notes for Plantronics APV-63 EHS Adapter and Plantronics Savi 700 Series Wireless Headset System with Avaya 96x1 Series IP Deskphones - Issue 1.1

Attachment File




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