As the alarm shows there is a D-channel that is out of service therefore we would need to check whether the alarm is indeed still active or cleared.
Note in the alarm description how the interface and trunk numbers are displayed -highlighted in yellow- and also note the number highlighted in red: 161. This is the alarm ID
Interface#0/trunk#3,4,161,1,12,,,,MAJ
Also note the date/time reference in the alarm description:
12/2:47 <<<< This means the alarm was reported on the 12th of the current month. (Note how the month/year is not included, only the day.) The 2:47 is the time which does NOT match the actual system time zone configured on the M1K. Avaya alarming expert tool uses its own configured time zone settings when it logs a ticket for a system generated alarm, hence the time offset.
Now log into the CLI of the M1K via SSH and issue these commands:
show system active-alarms <<<< This will provide the list of currently active alarms on the system. If the outputs says "active alarm table is empty" it means no current active alarm were found on the system at all and all is OK.
Now to check the alarm history:
show system alarms-history <<< This will provide the list of historical alarms where the "Seq" column contains the alarm IDs. Based on the alarm ID one can check on the alarm reported in the alarm description and when it got resolved.
Here is a sample output showing when eg alarm ID 161 got logged as active and a bit later on alarm ID 164 indicates that alarm ID 161 cleared:
Mediant 1000> sh sys alarms-history
Seq. Source Severity Date Description
---------------------------------------------------------------------------------
<...>
161. Interface#0/trunk#3 major 12.10.2015 , 8:47:12 D-Channel Alarm. D-Channel is Out Of Service
162. Interface#0/trunk#2 major 12.10.2015 , 8:47:15 D-Channel Alarm. D-Channel is Out Of Service
163. Interface#0/trunk#2 cleared 12.10.2015 , 8:47:24 Alarm cleared: D-Channel Alarm. D-Channel is Out Of Service
164. Interface#0/trunk#3 cleared 12.10.2015 , 8:47:27 Alarm cleared: D-Channel Alarm. D-Channel is Out Of Service
