Unable to login into CCMA
2016-01-20 12:39:12.821-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration isAMLACCSMigrationFlagAlreadyPopulated AMLACCSMigration=1 Flag not found.
2016-01-20 12:39:12.822-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration ldapBIND Successful bind with path : LDAP://localhost:389/CN=webadmin,OU=Users,OU=ICE,O=NortelNetworks,dc=nortelnetworks,dc=com
2016-01-20 12:39:12.822-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration isAMLtoACCSMigration webadmin user found...check for lockdown...
2016-01-20 12:39:12.823-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration isAMLtoACCSMigration webadmin lockdown FALSE...
2016-01-20 12:39:12.829-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration isAMLtoACCSMigration Conditions satisfied for AMLtoSIP migration...TRUE
2016-01-20 12:39:12.843-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration getLocalIP Successfully retrieved IP Address [10.210.27.11]
2016-01-20 12:39:12.843-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration removeServersAllExceptCCMS Identify non-CCMS servers for removal
2016-01-20 12:39:12.859-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration encryptCredentials encryption not required
2016-01-20 12:39:12.882-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration encryptCredentials Server Credentials successfully encrypted
2016-01-20 12:39:12.898-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration addServers Successfully added servers.
2016-01-20 12:39:12.900-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration removeAccessClasses Removing Access Class [CN=Supervisor]
2016-01-20 12:39:13.050-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration parseXML_AccessClasses XML...Access Class [<AccessClass
2016-01-20 12:39:13.222-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration convertWebAdminToAdministrator The object already exists.
2016-01-20 12:39:13.226-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration lockoutWebAdmin The object already exists.
2016-01-20 12:39:13.266-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration createACCSSyncUser Successfully created accssync
2016-01-20 12:39:13.275-05:00 CCMA_AMLToACCSMigration 1 0 Trace AMLtoACCSMigration operateOnUsers name [aboling], iceCCMAProfile [aboling], givenName [Amy], sn [Boling], iceParameters [001110000], iceRoleType[2]
CCMA80_upgrade.log
Updating report owner: From = webadmin, To = administrator
----------------------------------------------------------------
Finished updating report owner: Reports Updated = 38
RunAMLACCSMigration - complete. See CCMA_AMLToACCSMigration_1.log for details
RunAMLACCSMigration Migration(): Complete at :1/20/2016 At 12:39:18 PM
---------------------------------------
Delete Nortel folder after upgrade
Fail to remove Nortel folder.
-------------------------------------------------
Upgrade complete.
CCMA_ADLDSUpdatesDotNet_1.log
ADLDSUpdatesDotNet LOGGING STARTED #########################################
2016-01-20 12:34:40.452-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet isIPOFFICE ACCS identified...
2016-01-20 12:34:40.452-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet isSecondaryInstance Primary AD/LDS instance identified. Continuing...
2016-01-20 12:34:40.453-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet connectToADLDSInstance Successful connection to AD/LDS with path : LDAP://localhost:389/dc=nortelnetworks,dc=com
2016-01-20 12:34:40.485-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet ldapBIND Successful bind with path : LDAP://localhost:389/OU=AccessClasses,OU=ICE,O=NortelNetworks,dc=nortelnetworks,dc=com
2016-01-20 12:34:40.490-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet ldapBIND Failed to bind with path : LDAP://localhost:389/CN=administrator,OU=AccessClasses,OU=ICE,O=NortelNetworks,dc=nortelnetworks,dc=com
2016-01-20 12:34:40.490-05:00 CCMAADLDSUpdatesCSharp 1 0 Trace ADLDSUpdatesDotNet getADLDSHandles Failed to bind to CN=administrator..null returned
CCMA_WClient_DA_COM_ WClient_DA_COM_1.log
2016-01-20 12:55:34.138 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 80040BCB:administrator; Password missing
2016-01-20 12:55:47.425 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 8000500D:webadmin:LDAPDomain; ADSI Error; The directory property cannot be found in the cache.
2016-01-20 12:55:47.460 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 8000500D:webadmin:LDAPDomain; ADSI Error; The directory property cannot be found in the cache.
2016-01-20 13:03:20.025 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 80040BCB:administrator; Password missing
2016-01-20 13:03:33.205 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 80040BCB:administrator; Password missing
2016-01-20 13:03:45.369 0 WARN WClient_DA_COM pid=16256 tid=2648 WClientDataAccess opUserAttributes 8000500D:webadmin:LDAPDomain; ADSI Error; The directory property cannot be found in the cache
****Steps to reproduce****
Followed the steps on page 20 of the Avaya Aura Contact Center CS1000 (AML) to Avaya Contact Center Select (IP Office) Migration Guidelines Upgrade the Avaya NES CCMA database, or the AACC 6.2, 6.3, or 6.4 database, to ensure compatibility of existing databases with the new Contact Center Manager Administration software for Avaya Contact Center Select.
1) On the new ACCS server, choose Start > All Programs > Avaya > Contact Center > Manager Administration > Configuration.
2) In the left pane of the Avaya Configuration window, expand Avaya > Applications > CCMA System Upgrade Utility.
3) In the right pane, click CCMA System Upgrade Utility.
4) Click Yes.
5) In the CCMA Upgrade Utility, click Browse to navigate to the location containing the old
CCMA data that was restored either using the Windows NT Backup Restore utility or as part of a standard restore from AACC 6.2, 6.3, or 6.4.
6) Click Upgrade. The following message should be displayed:
Note: When the utility has successfully run, the results relating to the AML to ACCS Migration appear in CCMA_AMLToACCSMigration_1.log, available in the D:\Avaya\Logs\CCMA folder.
7) Close the Upgrade Utility application.
Administration Configuration:
1) Log on to the Avaya Contact Center Select server as the system Administrator account.
2) On the new Avaya Contact Center Select server, right-click on the SMMC System tray on the Windows Task bar and click Start System. When the system has started, the SMMC System tray will change to a ‘Running’ state.
3) When the system has started, log on to Contact Center Manager Administration with Administrative privileges.
4) The Avaya Contact Center Select – Migration Completion page is displayed.
5) On the Migration Completion page, confirm which server is the new Avaya Contact Center Select server by clicking the Select button
6) Click Complete Migration.
7) Click Confirm Migration. The following will be displayed:
8) Once the migration is complete, Click Continue to Launchpad.
