CM: 1XC registration takes a Minimum of 20 seconds after change from CLAN to Processor Ethernet Gatekeeper

Doc ID		SOLN286666
Version:		1.0
Status:		Published
Published date:		01 Apr 2016

Author:

Andreas Voigt

Details

CM 6.3 SP9.1, 1XC 6.2.1.06_SP1

Problem Clarification

Customer changed from CLAN usage to procr, Processor Ethernet and after this the 1XC's connected at the branch offices to Media Gateways G350, G430 and G450 take more than 20 seconds to register.When removing the LSP IP from the 1XC Gatekeeper list all is working fine.
list trace ras output:

09:08:31 rcv GRQ ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:31 denial event 2040: IP GRJ-No CLAN available
endpt 192.xxx.107.220 data0:0x8433
09:08:33 rcv GRQ ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:33 snd GCF ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:33 rcv RRQ ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:33 snd RCF ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:33 endpt MAC addr: 3C:A8:2A:86:xx:xx Ver 0.
09:08:33 rcv NSM ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719
09:08:33 snd NSM ext 461818
endpt [192.xxx.107.220]:1024
switch [172.xx.60.110]:1719

Cause

1XC firmware too old with SP1

Solution

Avaya one-X® Communicator Release 6.2 Service Pack 11

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