CMS: R17 Active Agent Trace Capabilities

Doc ID		SOLN288392
Version:		2.0
Status:		Published
Published date:		03 Sep 2018
Created Date:		27 Apr 2016

Author:

Michael Ross

Details

Would like to know if it is possible to actively trace 450 agents
Dell R620 platform can actively trace 1000 agents

Problem Clarification

Trace Capabilities inquiry

Cause

Agent Behavior

Solution

R17 Low end hardware platform (Dell R620 low) - Active Agent Trace = 200
R17 Midsize Hardware Platform (Dell R620 mid) - Active Agent Trace = 1000
R17 High End Hardware Platform (Dell R720) - Active Agent Trace = 5000

Attachment File

R17 CMS Capacities.pdf
0Bytes • < 1 minute @ 56k, < 1 minute @ broadband

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