Utility Server:"Utility server admin" and "My Phone Admin" link went Missing

Doc ID    SOLN289670
Version:    14.0
Status:    Published
Published date:    22 Oct 2019
Created Date:    18 May 2016
Author:   
lschaff
 

Details

Utility Services: administration for web interface is gone from main page after applying patch.
 

Patched US from 7.0.0.x to 7.0.1. This is also applicable for US 7.1

Problem Clarification

Utility Services: administration for web interface is gone after applying patch.

Can't access admin and phone admin page after upgrade.

"Utility server admin" and "My Phone Admin" link went missing.

 

Cause

Links were changed for security reasons. Can no longer access them through US main page. This is also mentioned in doc:

Solution

Use new links

Utility Services Administration:
https://<Utility Services IP>:543/admin.html


My Phone Administration:
https://<Utility Services IP>:9443/MyPhoneAdmin

Attachment Description

Links not seen in the main page after upgrading to Feature Pack 1 - util_patch_7.0.1.0.0.12

 

Attachment File

Additional Relevant Phrases

After applying Feature Pack 7.0.1.0.0.12 to Utility Server VM, Admin web page is unavailable Can't access Admin web page after upgrade. No link for administration link/menu Utility Services Admin option dropdown not present/ visible on web page Additional Relevant Phrasesw

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