ACR/CRS not able to run Java 8 due to Security tab

Doc ID		SOLN290220
Version:		3.0
Status:		Published
Published date:		19 Jun 2017
Created Date:		27 May 2016

Author:

Sridhar Nutanki

Details

WFO R15.1

Problem Clarification

As per the security requirements customer upgraded the Java from 7 to 8.91, since
then they are facing some security warnings while accessing the ACR/CRS from the
client machines.

Cause

JAVA

Solution

As per the ACR admin guide :

Java Runtime

The latest version of Java 8 should be installed on the client PC.

When running under Windows 8.1 you should install both the 32-bit and 64-bit
versions of the Java runtime environment (JRE).

Could you please confirm you have installed both 32 and 64 bit if are running under
windows 8.1.

Attached the ACR admin guide for your reference. Please go to the page no: 191.

Applet Certificate Revocation Checks.

Attachment File

acradmin_en.pdf
0Bytes • < 1 minute @ 56k, < 1 minute @ broadband

Additional Relevant Phrases

Unable to playback calls recordings.

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