AIM: Site Administration cannot export "list station" report by ASA


Doc ID    SOLN294848
Version:    5.0
Status:    Published
Published date:    05 Oct 2020
Created Date:    17 Aug 2016
Author:   
Bin Liu
 

Details

can not export station report via ASA.
cm6.3.2

Problem Clarification

cannot export "list station" report by ASA.

Cause

run ASA report with command "list station", find the report stopped at the station 691380 record.

try to remove the station 691380 on cm system, but got error "Error encountered. can't complete request: check errors before retrying.".

when trying to change the same station, got the same error as well.

seems like the station record got corrupted. need corruption team help clear the corrupted station record.

Solution

corruption team help clear the corrupted station record.

Found the corruption in station. Corruption engineer cleared the same. Now we able to fetch "list station" report from ASA

Additional Relevant Phrases

Not able to export the station reports from CM SOLN294848

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy