The SIP trunks on the ASM connected to the Communication Manager and the Modular Messaging System would not go in service.
The MSS shows in service:
Server Status
System status of VM
MessageCore IN SERVICE
System status of ela
/ela/registration/sys_stat/bin/status: The enhanced lists software is running...
System status of iim
Internet Messaging is currently: Running
Percent of media space in use (contains queues): 5.0%
Number of incoming messages in queue: 0
Number of outgoing messages in queue: 0
Number of SMTP receive sessions running: 0
Number of SMTP send sessions running: 0
Number of POP3 sessions running: 0
System status of mtce
Begin System Verification Checks -
File System Capacity Check Passed
IPC queue check passed
System status of vs
Message Server is Up
-------------------------------------------------
Cannot get the SIP trunks up in communication manager:
status signaling-group 99
STATUS SIGNALING GROUP
Group ID: 99
Group Type: sip
Group State: far-end bypass
-----------------------------------------------------------
status trunk 99 Page 1
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0099/001 T00054 OOS/FE-idle no
0099/002 T00055 OOS/FE-idle no
0099/003 T00056 OOS/FE-idle no
0099/004 T00057 OOS/FE-idle no
0099/005 T00058 OOS/FE-idle no
0099/006 T00059 OOS/FE-idle no
0099/007 T00060 OOS/FE-idle no
0099/008 T00061 OOS/FE-idle no
0099/009 T00062 OOS/FE-idle no
0099/010 T00063 OOS/FE-idle no
0099/011 T00064 OOS/FE-idle no
0099/012 T00065 OOS/FE-idle no
0099/013 T00066 OOS/FE-idle no
0099/014 T00067 OOS/FE-idle no
----------------------------------------------------------------
ASM call traces show:
12:07:13.116 |--OPTIONS->| | | (4) sip:10.64.104.10
12:07:13.116 |--OPTIONS->| | | (5) sip:10.106.121.2
12:07:13.605 |<--Server -| | | (6) 500 Server Internal Error: Destination Unreachable
12:07:16.737 |--OPTIONS->| | | (7) sip:10.64.105.105
12:07:16.737 |<--OPTIONS-| | | (7) sip:10.64.105.105
12:07:16.738 |--200 OK-->| | | (7) 200 OK (OPTIONS)
12:07:16.739 |<--200 OK--| | | (7) 200 OK (OPTIONS)
12:07:26.736 |--OPTIONS->| | | (8) sip:10.64.105.105
12:07:26.737 |<--OPTIONS-| | | (8) sip:10.64.105.105
12:07:26.738 |--200 OK-->| | | (8) 200 OK (OPTIONS)
12:07:26.738 |<--200 OK--| | | (8) 200 OK (OPTIONS)
12:07:36.737 |--OPTIONS->| | | (9) sip:10.64.105.105
12:07:36.737 |<--OPTIONS-| | | (9) sip:10.64.105.105
12:07:36.739 |--200 OK-->| | | (9) 200 OK (OPTIONS)
12:07:36.739 |<--200 OK--| | | (9) 200 OK (OPTIONS)
12:07:44.116 |<--Server -| | | (5) 500 Server Internal Error: Destination Unreachable
12:07:44.116 |<--Server -| | | (4) 500 Server Internal Error: Destination Unreachable
