AACC HA 6.4 SP15 CCMM HA separate server VM
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AAAD Log
017-04-05 16:40:52.267 +02:00 CCAD MainForm 27 16064 Major None Ping returned an error. Number of consecutive failures = 1
2017-04-05 16:40:53.757 +02:00 CCAD MainForm 26 0 Debug None LinkStateChange() _session.ToolkitStatus:ConnectedNoStandby, e.LinkID: Primary, e.State.Code:Connecting
2017-04-05 16:40:53.757 +02:00 CCAD MainForm 26 0 Debug None Connecting to Primary server 155.235.79.xxx...
2017-04-05 16:40:54.737 +02:00 CCAD MainForm 1 0 Debug None Entering StatsRefresh()
2017-04-05 16:40:54.787 +02:00 CCAD MainForm 23 0 Debug None LinkStateChange() _session.ToolkitStatus:ConnectedNoStandby, e.LinkID: Primary, e.State.Code:ConnectionFailed
2017-04-05 16:40:54.787 +02:00 CCAD MainForm 23 0 Debug None Failed to connect to Primary server 155.235.79.xxx (Unreachable).
2017-04-05 16:40:59.917 +02:00 CCAD MainForm 1 0 Debug None HideStatusMessage(): On GUI thread, clear status bar message.
2017-04-05 16:41:00.767 +02:00 CommunicationLayer 40 15120 Crit None Error (Web Exception) retrieving data from Web Service ReadCustomer
EXCEPTION:
System.Net.WebException: The operation has timed out at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
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CCT_Server Log
2017-04-05 16:40:47.599 CCTSERVER 4-20328 0 Major None Error Factory A CCT session aborted due to a CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '10675199.02:48:05.4775807'.
InnerException -> System.IO.IOException: The read operation failed, see inner exception.
InnerException -> System.ServiceModel.CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '10675199.02:48:05.4775807'.
InnerException -> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
2017-04-05 16:40:47.601 CCTSERVER 10-17516 (CMF-1) 0 Debug None EvntIn AgentAddress sip:[email protected] Address Property Event - Property: State(Enable(CTILinkUp)), Caps=[Originate | Transfer | Conference | Consult | BargeIn | Observe | GetAcquireStatus | SetAcquireStatus] - IGNORED(StateEventGenerated)
2017-04-05 16:41:15.874 CCTSERVER 7-13356 0 Debug None CallIn Agent 27005/Session 469 (LINDE\ZA04ED) Logout()
2017-04-05 16:41:15.874 CCTSERVER 7-13356 0 Debug None CallOut User 27005 User.Logout()
2017-04-05 16:41:15.892 CCTSERVER 7-13356 0 Debug None CallOut User 27005 User.Logout - Result:
2017-04-05 16:41:15.892 CCTSERVER 7-13356 0 Debug None CallIn Agent 27005/Session 469 (LINDE\ZA04ED) Logout - Result: