display station x to make sure what the password/security code is before following this process.
1. Unplug the network cable and plug it back in to reboot the phone.
2. Press the * button to program when it prompts as the phone is starting up.
3. Press mute then type in 27238 # (CRAFT)
4. A menu will appear in the display. Scroll down to clear and press start. Press clear again to confirm.
5. The display will show “Clearing Values” and will reboot back up in factory default.
6. The phone will go through the processes to get an IP address, its programmed values and set up.
As the prompts appear, enter the extension number and security code. The phone should then log onto the network.