The Windows MSI file gets auto-deleted from the installer folder in AADS

Doc ID    SOLN327456
Version:    1.0
Status:    Published
Published date:    16 Jul 2018
Author:   
Amol R Kajgikar
 

Details

DeviceServices 7.1.2.0.565
avCore-postgres 9.3.5_dev_20170526_1314
keepalived 1.2.9
avCore-tomcat 8.0.24_1_dev_20160927_1703
nginx 1.10.3
net-snmp 5.7.3
spiritAgentrpm 7.0.0.8
avCore-drs-client-rpm 6.3.8.5_1
drs-client-rpm 7.0.1.3.0
acsService 7.1.2.0.565
avCore-cas-common 3.3.0.0.565
avCoreServices 7.1.2.0.565The Windows MSI file gets auto-deleted from the installer folder

Problem Clarification

Customer upload windows MSI clinet via SSH 

Cause

Wrong way to upload file.

Solution

Please fillow document from support site,

Administering Avaya Aura® Device Services

 

 

customer need to upload file via GUI and not via CLI.

[name@aads ~]$ cd /opt/Avaya/DeviceServices/ClientInstallers/<= location for the file

[name@aads ClientInstallers]$ ls

AvayaEquinoxSetup3.4.0.153.15.msi  

SMGRRootCA.pem

GlobalSignCA.crt                  

sparkle.xml

 

If file upload via ssh "sparkle.xml" file not get updated as required and it will delete all other files excpet the one in the loaction.

[name@aads ClientInstallers]$ cat sparkle.xml

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><rss version="2.0" xmlns:sparkle="http://www.andymatuschak.org/xml-namespaces/sparkle" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Avaya Sparkle Feed</title><description>Avaya Sparkle Feed</description><language>en</language><item><downloadCount>13</downloadCount><downloadUpdateCount>0</downloadUpdateCount><title>Avaya Equinox</title><description>AvayaEquinoxSetup3.4.0.153.15</description><pubDate>2018-07-11T18:03:10.905Z</pubDate><enclosure url="https://aads.rak.ae:8443/acs/resources/webdeployment/downloads/AvayaEquinoxSetup3.4.0.153.15.msi" sparkle:version="3.4.0.153.15" sparkle:os="windows" length="56250368" type="application/octet-stream" sparkle:dsaSignature="13f850267250358dc9f31d2a1121e8e4"/></item></channel></rss>[name@aads ClientInstallers]$


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