Avaya Cloud Office : Networking Requirements and Recommendations

Avaya Cloud Office uses RingCentral's Network platform to provide our service. Please refer to their document for the Overall Network settings and Recommendations Network Requirements. and the Quality of Service Guidelines.

Avaya Cloud Office does have additional FQDN's that will need to be added to the Whitelist as follows:
 

Avaya Cloud Office Common Cloud Services FQDNs
Purpose	Application Protocol	Domain Name	Destination Ports
Company Website	HTTPS	www.avaya.com	TCP\443
		onecare.avaya.com
Service Web	HTTPS	service.cloudoffice.avaya.com	TCP\443
Avaya Endpoints	HTTPS	des.avaya.com	TCP\443
		av.ringcentral.com
Service Status Portal	HTTPS	status.cloudoffice.avaya.com	TCP\443
Accounts Management Portal	HTTPS	accounts.cloudoffice.avaya.com	TCP\443
Administrator/User Account Portal	HTTPS	login.cloudoffice.avaya.com	TCP\443
Analytics Portal	HTTPS	analytics.cloudoffice.avaya.com	TCP\443
Video (Login and Media Servers)	HTTPS	video.cloudoffice.avaya.com	TCP\443