Avaya Cloud Office : Where can I download the apps?


Doc ID    FAQ117017
Version:    33.0
Status:    Published
Published date:    21 Sep 2022
Created Date:    01 Apr 2020
Author:   
Stephen Edge
 

Answer

 

The following apps are available to download for use with your Avaya Cloud Office system;

 

Avaya Cloud Unified app for the Desktop

click HERE*

Additionally, the same great features of the Unified Desktop app are available as a browser login HERE  [no download]

Avaya Cloud Phone desktop app
Login to the portal using your account.
Ensure you have selected My extension next to your login details at the top
Go to More>Apps and resources>Click Desktop app
Select your device by clicking the dropdown arrow and click Download.
 

 

Avaya Cloud Phone for the Desktop;

click HERE*

 

Mobile Apps

Avaya Cloud Office for iOS is available from the Apple App Store, search for "Avaya Cloud Office"
If you are viewing this article on a mobile device, click 
HERE

Avaya Cloud Office for Android is available from the Google Playe Store, search for "Avaya Cloud Office"
If you are viewing this article on a mobile device, click 
HERE

 

*Tip: Google Chrome users may need to right click and select "Save link as...."

 

Note: Downloads are also available after you have logged into your Service Web portal. Select More from the top menu, then Desktop apps or Mobile Apps as required. If you are an Administrator, ensure you have selected My extension next to your login details at the top.

 

 

 

Note: Unified Desktop App Classic [RingCentral branded]

Support for the RingCentral unified app "Classic" version is ending.

  • Video meetings will no longer function from 7 October 2020
  • The app will cease to function from 30 November 2020

 

With immediate effect, Avaya recommends customers migrate to the above Avaya Cloud Unified app for the Desktop

Notifications will be sent to users within the app advising of the above
 


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