Avaya Support Web Tips and Troubleshooting: eNotifications Management

Doc ID    PRCS100274
Version:    7.0
Status:    Published
Published date:    18 Mar 2019
Created Date:    02 May 2012
Author:   
WENDY ERICKSON
 

Abstract

E-Notifications is an application that will let you subscribe to email notifications when documents are added or changed on the Avaya Support web site. You can select specific types of documents, and even specific types of documents for specific products.

Avaya offers the capability to subscribe to e-notifications so you can keep informed around changes to:

  • End of Sale and/or Manufacturer Support Notices
  • Product Correction Notices (PCN)
  • Product Support Notices
  • Security Advisories
  • Services Support Notices

E-Notifications will allow you to streamline your information for specific product families as well. 

Note, if you are looking for Managed Case Status Alerts, please refer to KM article PRCS100273. https://support.avaya.com/kb/index?page=content&id=PRCS100273

 

 

Body

How to set up your E-Notifications (Note: This section is only accessible to registered Avaya customers and business partners with an SSO login)

  • Go to https://support.avaya.com
  • Log in
  • Select the My Information, then select SSO login Profile

  • This will take you to your SSO profile page
  • Select the Tab that says "Hi, <Your Name>" 

  • This will then expand the tabs.  Select E-Notifications.

 

 

 

  • You will see the options where you can set general notifications and/or notifications for specific document types for specific products as follows:

  • You can further customize the notifications you get by selecting products and product release information. 
  • For each document type for which you would like to receive notifications, click the selection box to the right of that document type to put a check mark in the box.

  • Once you have selected your products, and document types for each product, click Submit to save your settings.

 


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