ITSS Help Contact Information for Customers and Authorized Business Partners [ITSS Registration]
|Published date:||26 May 2015|
|Updated:||07 Feb 2017|
Contact information for Customers and Authorized Business Partners for items not covered by the support.avaya.com website.
To contact ITSS Help for issues NOT covered by the support.avaya.com website or Service Requests, please use the information below.
Note: Any issues with Support site or SSO account or missing information from Users Account on Support site can be reported to ITSS .
Customers and Partners can call using:
Authorized Business Partners can create tickets online at: https://partner-itss.avaya.com
Examples requiring ITSS tickets include having a Sold To number not in your "Available" column added to your Avaya SSO profile, SSO userids locked, changing from an No Relationship user to a Business Partner, etc. ITSS contact information CANNOT be used to open Service Requests for Technical Support.