G430 Error: Media Module Faults + Insertion failure, mmid=v1


Doc ID    SOLN308350
Version:    3.0
Status:    Published
Published date:    14 Dec 2021
Created Date:    19 Apr 2017
Author:   
Allen Zhou
 

Details

G430 Media Module Faults - Insertion Failure

 

Problem Clarification

+ Insertion failure, mmid = v1, 04/07-16:16:03.00

S8300 in LSP down

Updating Firmware and a power cycle of the G430 had no effect. 

Cause

The error shows S8300D media server cannot be identified. It should be a hardware issue. As confirmed by onsite engineer, there's a problem with the old S8300 server.

Solution

Replace the S8300, Check the backplane of G430 as well, if that needs replacing too.


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