G430 Error: Media Module Faults + Insertion failure, mmid=v1


Doc ID:    SOLN308350
Version:    1.0
Status:    Published
Published date:    19 Apr 2017
Author:   
Allen Zhou
 

Details

Below error was detected on G430.

+ Insertion failure, mmid = v1, 04/07-16:16:03.00

The LSP was also not up.

No service impact according to the customer.

Problem Clarification

The customer tried the following, but it didn't work.

Unplug and plug the power cable --> Error persists

Upgrade firmware to 36.22.0 --> Error persists

Cause

The error shows S8300D media server cannot be identified. It should be a hardware issue. As confirmed by onsite engineer, there's a problem with the old S8300 server.

Solution

Replace the old S8300 server with a new good S8300 server.


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