CM music on hold not working

Doc ID    SOLN340746
Version:    3.0
Status:    Published
Published date:    10 Feb 2020
Created Date:    20 Jun 2019
Author:   
Mohammad Shanableh
 

Details

CM 8.0
IVR

Problem Clarification

MOH not working for calls from IVR

Cause

mis-configuration

Solution

disable below from trunk page:

Network Call Redirection? N
Hold/Unhold Notifications? N

 

 
 

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