G450-2 restarted unexpectedly

Doc ID    SOLN341488
Version:    1.0
Status:    Published
Published date:    15 Jul 2019
Author:   
li496
 

Details

 <Product>

HW：S8300　G450×2

SW: dadmin@tkykamcm> swversion

     Operating system:  Linux 2.6.18-348.AV5xen i686 i686

                Built:  Aug 19 14:53 2013

 

             Contains:  03.0.124.0

        CM Reports as:  R016x.03.0.124.0

    CM Release String:  vcm-016-03.0.124.0

     Publication Date:  04 October 2012

Problem Clarification

 G450-2 restarted.

There is no change and it is unknown to reproduce it.

Cause

 System show reset-log indicated that G450 met MemPartAllocErrorRtn.

tkykam-G450-MGP-02-002(develop)# system show reset-log

 

*** UpTime: 125:35:09 ***

 

Reset log file:

 

TIME:27/06/2019-09:24:37 UPTIME:1385:57:31 UID:57 FILE:PLAT_class.C LINE:1567

EVENT:(tLogTffs): MemPartAllocErrorRtn : partId_i 0x3d56770(system part)

tLogTffs trace, level=11:

024D0398 vxTaskEntry     +48

019EFFEC _ZN9LogBuffer9storeLogsEv +118

019F8E54 _ZN13PersistentLog9writeFileEPcmS0_m +b4

024BFC08 _Znaj           +10

024BFC4C _Znwj           +24

0255A3E8 malloc          +50

02559D7C memPartEdrErrorInject +24c

01F6385C _ZN17CCG_PlatformClass25MemPartAllocErrorCallbackEP8mem_part +2c

01F6A394 _ZN17CCG_PlatformClass20MemPartAllocErrorRtnEP8mem_part +1b8

 

 

tkykam-G450-MGP-02-002(super)# show platform main

MAINBOARD BOARD

------------------

Type                     : G450 mainboard

Description              : G450 field replaceable mainboard

Serial Number            : 14TG14516168

HW Vintage               : 2

HW Suffix                : D

FW Version               : 35.8.0

 

Faults                   : No Fault Messages

Solution

 Upgrade G450 firmware to 36.26.0 which is the latest firmware for CM 6.3.x.


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