IPO 11.1.2.2.0: Media manager not transferring file from VRL folder

Doc ID    SOLN369867
Version:    4.0
Status:    Published
Published date:    21 May 2022
Created Date:    19 Apr 2022
Author:   
lgavan
 

Details

IPO 11.1.2.2.0  New installation  

Problem Clarification

As per the Customer Media Manager enabled 08/04/2022 and additional hard drive added. System managed to move a single recording but will not transfer the any more
Error message encountered:





All users as no recordings are transferring

Cause

Unknown

Solution

Provided this article for solution IPO: After upgrading to release 11 FP4 SP1, no new recordings are being saved to Media Manager Call Storage Path.

https://kb.avaya.com/kb/index?page=content&id=SOLN342452


 

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