You can access the Avaya Support Web site from a PC or Mac.
We recommend using a supported browser to have access to all of the new Avaya Support Web site features.
Supported browsers include:
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Internet Explorer (IE) 7, 8, 9, 10 and 11
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Google Chrome
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Firefox
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Safari
Please note that to access the full functionality of the Avaya Support Web site, you will also need to have cookies and Javascript enabled and supported in your browser.
IMPORTANT NOTE: IE 8.0 and IE 9.0 users should turn on their browser's Compatibility View mode if any issues are experienced when using the site.
Browser Compatibility with Web Chat
Please ensure you are using a browser that is compatible with Web Chat to optimize your experience.
Incompatible browsers:
- Internet Explorer (IE) - Anything less than IE8, including clients who are using IE9, but have it aliased as IE7
- Chrome - Anything less than Chrome 31
- Firefox - FF version 17 or lower
