Contents
Introduction
System description
Features
Installation
Administration
Maintenance
Troubleshooting
Tech Tours
Application development
Voice application basics
Planning a voice response application
Designing a voice response application
Developing a voice response application
Using TAS script instructions
Using the Intuity Response Application Programming Interface
Using a Data Interface Process
Introduction to the Data Interface Process
Message queues
Types of DIPs
Bulletin Board
Writing the DIP
Troubleshooting
Sample DIP
C-library functions
Working with Script Builder Applications
Testing a voice response application
Reference
Printing the Help sections
Glossary
Basic telecommunications terms
Acronyms and abbreviations
Index