Contents

Preface  Security overview  System description  Installation  Administration       Administration procedures            Starting the Web Administration interface            Setting up user accounts            Administering alarms and messages            Administering ASAI            Administering ASG            Administering digital interfaces            Administering fax            Administering IC Integration            Administering PDS Integration            Administering the CTI DIP            Administering the JDBC database interface            Administering voice equipment            Administering Proxy Text-to-Speech            Administering network services            Administering speech recognition            Administering Two B-Channel Transfer (TBCT)            Administering Universal Call ID Expansion            Administering Voice over IP            Administering the voice system            Backing up and restoring data            Administering VoiceXML                 Administration commands for VoiceXML                 Using TTS and speech recognition languages with VoiceXML                 Use OPSR4 for NLSR                 Testing VoiceXML with TTS or NLSR                 Changing VoiceXML properties and event handling                      Changing VoiceXML default properties                      Setting VoiceXML speech recognition timeout properties                      Changing VoiceXML default event handling                 Modifying VoiceXML configuration data                 VoiceXML logging            Administering the Web Administration interface            Creating reports            Viewing licensed features            Rebooting the system       Web Administration screens       Command-line administration  Maintenance  Troubleshooting  Application development  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index