If a system problem or failure occurs, backups
can be invaluable in returning the system to an operational state. You
are likely to restore backups when directed to do so by an alarm repair
action. Depending on the severity of the situation,
INTUITY AUDIX software might have to be reinstalled before you can restore
any backups.
The INTUITY AUDIX information stored on an ftp server or on an email
server during the data backups is used to restore the system to an operational
state.
Note: Only perform a restore if
a system problem or failure occurs. If you are not sure if it
is necessary to perform a restore, contact your remote support center.
Performing a Restore (UNIX/Linux-based FTP Server)
You must stop your INTUITY AUDIX system before you restore
data. See the instructions that follow.
The time required for a restore depends on the
amount of data on the system and the speed of LAN traffic. The following
procedure works for both attended and unattended backups.
On the View/Restore Data screen, select one of the following options
by clicking the corresponding radio button:
FTP. Before the
FTP server will transfer the backup image, the media server must
first log in to the FTP server. You must therefore also enter
the following information:
User name.
Enter "anonymous" if you are using an anonymous
account. Otherwise, enter your real user name.
Password.
If you are using an anonymous account, you will typically
enter your email address as the password. However, you should
check with the FTP server administrator to verify this. If
you are not using an anonymous account, enter your real password.
Host name.
Enter the DNS name or IP address of the FTP server on which
the data was backed up. Use the dotted decimal notation to
enter IP addresses (for example, 192.11.13.6).
Directory.
Enter the path name for the directory in which the data is
stored on the FTP server. Contact the FTP server administrator
if you have questions.
Local directory.
Choose this selection if you know the backup image was saved to
a local directory. You must enter the path name for the directory.
The default directory is /var/home/ftp.
Click View.
The View/Restore Data results screen
lists the backup images stored in the location you specified.
The most recent backups are listed at the bottom of the list.
You must select a backup image before you
click View, or an error message appears. To clear it, simply click
the browser's Back button, then select a backup image.
Select the backup image you want to view or restore by clicking
the corresponding radio button. If you must restore the S8300 data
sets as well as the IA 770 INTUITY AUDIX data sets, you restore
the S8300 data first. If the hard drive is new, and the release
number of the software on the hard drive is more recent than that
of the backup data, click on Force restore if backup version mismatch
and Force Restore if server name mismatch.
Click one of the following buttons:
Preview. Use
the Preview button if you are not sure you have selected the correct
backup image. When you click Preview:
A View/Restore Data Results screen
displays a brief description of the data associated with
the backup image.
IA 770 INTUITY AUDIX data will have one of the following
names attached to the backup file name:
audix-ann for announcements
audix-tr-msg for translations and messages
audix-tr-name-msg for translations, names, and messages
audix-tr-name for translations and names
audix-tr for translations only
You can then click Restore on this second screen
to begin the restore process. If the hard drive is new, and
the release number of the software on the hard drive is more
recent than that of the backup data, click on Force restore
if backup version mismatch and Force
Restore if server name mismatch.
Restore. When
you click Restore, the system displays a View/Restore Data results
screen that tells you whether or not the restore procedure is
successful.
If the results are not shown soon, you can also check the status
using the following steps:
Select the Restore Status option from the main menu.
Select the backup image you want to preview or restore
by clicking the corresponding radio button. If you must restore the
S8300 data sets as well as the IA 770 INTUITY AUDIX data sets, you
restore the S8300 data first. If the hard drive is new, and
the release number of the software on the hard drive is more recent
than that of the backup data, click on Force restore if backup
version mismatch and Force Restore if server
name mismatch.
Click one of the following buttons:
Preview. Use
the Preview button if you are not sure you have selected the correct
backup image.
On the Preview Data screen, enter the following data:
User name.
Enter "anonymous" if you are using an anonymous account.
Otherwise, enter your real user name.
Password.
If you are using an anonymous account, you will typically enter
your email address as the password. However, you should check
with the FTP server administrator to verify this. If you are
not using an anonymous account, enter your real password.
Pass phrase.
Enter the encryption password, if any. If there is no encryption
password, leave the field blank.
Click the Preview button.
A View/Restore Data Results screen
displays a brief description of the data associated with
the backup image.
IA 770 INTUITY AUDIX data will have one of the following names
attached to the backup file name:
audix-ann for announcements
audix-tr-msg for translations and messages
audix-tr-name-msg for translations, names, and messages
audix-tr-name for translations and names
audix-tr for translations only
You can then click Restore on this second screen to
begin the restore process. If the hard drive is new, and the
release number of the software on the hard drive is more recent
than that of the backup data, click on Force restore if backup
version mismatch and Force Restore
if server name mismatch.
On the Restore Data screen, enter the following data:
User name.
Enter "anonymous" if you are using an anonymous account.
Otherwise, enter your real user name.
Password.
If you are using an anonymous account, you will typically enter
your email address as the password. However, you should check
with the FTP server administrator to verify this. If you are
not using an anonymous account, enter your real password.
Pass phrase.
Enter the encryption password, if any. If there is no encryption
password, leave the field blank.
If the hard drive is new, and the release number of the software
on the hard drive is more recent than that of the backup data,
click on Force restore if backup version mismatch and
Force Restore if server name mismatch.
Click the Restore button.When you
click Restore, the system displays a View/Restore Data results
screen that tells you whether or not the restore procedure is
successful.
If the results are not shown soon, you can also check the status
using the following steps:
Select the Restore Status option from the main menu.
You must stop your INTUITY AUDIX system before you restore
data. See the instructions that follow.