Introduction to configuring the telephony interface

You can configure the telephony interface to support analog or digital voice boards. Depending on the voice boards you are using, you can configure one of the following telephony interface types:

Analog

QSIG

Set Emulation

You can also configure the system for Automatic Call Distribution (ACD).

Notes:

You may be prompted to stop and restart the MAS after you make changes to a property in Voice Mail System Configuration. If so, the changes do not take effect until you stop and restart the MAS.

You must configure the telephony interface for each MAS in your system.

Before you begin

Ensure you have read Messaging Application Server (MAS) Basics. That chapter introduces you to the Voice Mail System Configuration application used to perform the configuration.

Start the Voice Mail System Configuration application from the Modular Messaging Software folder.