Avaya™ Modular Messaging Help
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Avaya™ Modular Messaging Help |
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| Home > MAS Administration > PBX Integration Properties > Introduction to configuring PBX integration |
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Introduction to configuring PBX integration |
Integration is accomplished when a call is forwarded to the messaging application server (MAS), and the PBX passes information about the call to the MAS. This information includes calling party identification (if known), called party identification, and a call type code. There are several ways in which this call information can be transmitted, depending on the integration type. With PBX integration, callers who are forwarded to the MAS can leave a message for the called party or are given the option to transfer to another extension.
You can configure the following PBX integration properties for each MAS in the voice mail domain.
Use this property page to select the type of PBX integration for a MAS. Depending on the telephony interface, some PBX integration types may not be available.
See Configuring general PBX integration properties.
Use this property page to configure serial PBX integration for a MAS. With serial integration, the MAS receives incoming call information via a serial link.
See Configuring serial general properties.
Use this property page to configure serial integration for NEC, Ericsson, and DMID protocols.
See Configuring serial NEC/Ericsson/DMID properties.
Use this property page to configure inband PBX integration for a MAS. With inband integration, the MAS receives incoming call information in the form of DTMF digits.
See Configuring inband properties.
Use this property page to configure remote PBX integration for a MAS. With remote integration, the MAS gets its incoming call information via another MAS that has a serial integration.
See Configuring remote properties.
Use this property page to configure an MWI port group for QSIG and Set Emulation PBX integration.
See Configuring QSIG and Set Emulation properties.
Use this property page to configure C-LAN integration. C-LAN integration is available with Avaya DEFINITY�, IP600, and MultiVantage switches only.
For more information on configuring your PBX, see the PBX configuration note. Configuration notes are available from the Avaya Support Center, at http://support.avaya.com
Ensure you have read Messaging Application Server (MAS) Basics. That chapter introduces you to the Voice Mail System Configuration application used to perform the configuration.
Start the Voice Mail System Configuration application from the Modular Messaging Software folder.
Before you can configure PBX integration, ensure that you have selected the correct PBX type.
You need to select a PBX type for a MAS when you physically change the PBX connected to a MAS, or add a MAS to a voice mail domain.
The General property page is displayed.
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